27/07/2024
Careers
Newly refurbished and located in 80 acres of beautiful woodland on the north Norfolk coast Marlings Bar & Grill is a new space with great taste!
We are looking for new team members who can take ownership of their role, always show high standards of customer service, work as a team, be flexible & efficient, show commitment & a positive attitude.
In return we will offer excellent rates of pay, on-site parking, employee discounts, free access to our onsite gym and swimming pool and more!
If this sounds like you please send your CV to [email protected]
We look forward to welcoming you!
Current roles available
Bar and Restaurant Assistant
Job Title: | Bar and Restaurant Assistant |
Main Purpose of Job: | Provide first class customer service whilst maximising Bar and Restaurant sales. |
Responsible to: | Bar & Restaurant Manager |
Main Tasks of Job:
- Provide first class customer service – positive, upbeat and welcoming attitude. Put the customer first and ensure they experience the very best service.
- Engage with customers to gain an understanding of who they are and what they would like. Build a relationship with them to give the best chance of fulfilling their expectations and giving them the motivation to want to return.
- Presentation and cleanliness of restaurant and bar area to be continuously immaculate and in line with brand guidelines.
- Take reservations, ensuring record of bookings and customer contact details are correct and stored on electronic file.
- Know the menu and understand what each dish is. Talk to customers about the menu, explain daily specials and offer recommendations. This will also help with dietary requirements.
- Take orders and serve ordered items to customers.
- Plan the shifts – be organised and know who is doing what during service.
- Stock control – ensure the bar is kept fully stocked to ensure maximum sales and professional presentation.
- Consistency of how drinks are served – use correct glasses, condiments and garnishes.
- Create an atmosphere – approved music playlists to be used, with major sporting events on TVs.
- Paperwork is maintained eg. wastage sheets.
- Personal presentation – uniform to be worn, name badge, hair tied back, clean and tidy appearance.
- High motivation and use of initiative to ensure every opportunity to improve customer satisfaction is achieved.
- Carry out duties in a safe, efficient and lawful manner at all times.
- Comply with the Company’s Health and Safety policy and procedures.
- Co-operate closely with other departments or sections of the Company as required.